Booking Policy – Dhanarchana Tours & Travels
This Booking Policy explains how cab and rental car bookings are accepted, confirmed, modified, and managed by Dhanarchana Tours & Travels.
By making a booking with us, you agree to comply with this Booking Policy.
1. Booking Methods
Customers can place bookings through:
- Phone call
- Website booking form
- Email or WhatsApp communication
All bookings are subject to availability and confirmation.
2. Nature of Booking
- All services are chauffeur-driven only
- Self-drive vehicles are not available
- Bookings may be for local travel, outstation trips, airport transfers, corporate travel, or group transportation
3. Booking Confirmation
A booking is considered confirmed only after:
- Vehicle availability is verified
- Fare is discussed and agreed upon
- Confirmation is provided by our team via call or message
Until confirmation is given, the booking request remains tentative.
4. Advance Bookings
Advance booking is strongly recommended for:
- Airport pickup and drop
- Outstation travel
- Weekend and holiday travel
- Tempo traveller and group bookings
Advance bookings help ensure availability and smooth service.
5. Booking Modifications
Customers must inform us in advance for:
- Change in travel date or time
- Change in pickup or drop location
- Change in vehicle type
All changes are subject to availability and may result in fare revision.
6. Customer Responsibility
Customers are responsible for:
- Providing accurate booking details
- Being present at the pickup location on time
- Responding to driver or company communication
Delays caused by incorrect details or unavailability are not the company’s responsibility.
Final Note
These policies apply to all services provided by Dhanarchana Tours & Travels and may be updated periodically without prior notice.
📞 7498981060 / 8600202166
📧 dhanarchanatravels@gmail.com